Broward Roofing Contractor
Roofing · Broward County, FL
What the business was up against
“We did good work but we only had nine reviews and we were buried on page four for 'roof repair near me.' Customers told us they went with someone else because that company had more reviews and showed up first. We just weren't visible.”
How we thought about it
Two things were holding the business back: trust and visibility. Nine reviews made prospects hesitate, and page-four rankings meant they never got the chance. We attacked both simultaneously — automate review collection so every happy customer gets asked, and restructure the site so Google understands exactly what and where the business serves.
The solution
We built a review automation system that requests feedback after every completed job, and restructured the website and content around local roof-repair search intent. Within four months the review count and search visibility both moved significantly.
- A conversion-focused website with dedicated roof-repair and roof-replacement service pages
- Automated review request sent after each completed job, with a 3-day follow-up reminder
- Google Business Profile optimization with updated services, photos, and categories
- Local SEO with city-level pages for Broward County service areas
- Schema markup for local business and services
The connected system
- Job completed → review request via SMS and email
- No review after 3 days → automated follow-up reminder
- No review after 6 days → final gentle reminder, then campaign ends
- New review → notification to the owner and a thank-you workflow
What changed
Before
Only 9 Google reviews. The business ranked on page four for 'roof repair near me.' Most prospects chose competitors with more reviews and higher visibility.
After
41 Google reviews in 4 months. The business moved from page four to page one for 'roof repair near me.' The higher review count and visibility now bring in consistent inbound inquiries.
Outcomes
- Google reviews increased from 9 to 41 in 4 months
- Search ranking moved from page 4 to page 1 for 'roof repair near me'
- Inbound inquiry volume increased as visibility and review count grew
"We went from nine reviews to over forty and people actually find us now. I got a call last week from a guy who said he just googled 'roof repair near me' and we were right there at the top. Never happened before. The review thing just runs by itself now."
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